Pair Team

In this episode, Neil Batlivala pitches his startup Pair Team, connecting underserved communities to high quality care. Pair Team's innovative approach brings a community-led, virtual care model to the forefront, addressing the interconnectedness of social and clinical care. We discuss:

• Bridging the gap between underserved communities and quality healthcare through community partnerships

• Integrating community organizations like shelters and food pantries into the healthcare delivery system, with an emphasis on upskilling staff to become community health workers

• The role of technology in creating shared care plans and ensuring seamless coordination among different care providers

• Challenges and breakthroughs in engaging high-need individuals, including those without regular access to primary care, and reducing emergency department utilization

• Building trust within communities, especially amongst populations that have been historically marginalized or overlooked by traditional healthcare systems

• Pair Team's business model, focusing on sustainable funding and value-based care, and how this impacts their service delivery and partnerships

• How Pair Team maintains its culture and values while scaling and adapting to new challenges in the healthcare sector

Meet the founder

Neil Batlivala is the co-founder and CEO of Pair Team. Neil has built his career as a healthcare technologist working across primary care, medical devices and machine learning research. A change agent, Neil’s passion and professional experience has driven him to revolutionize patient care and operations within the healthcare system.

Prior to founding Pair Team, Neil worked as an engineer at Forward and built the technical foundation for a national network of primary care clinics. He holds a patent in remote medical data capture and a degree in computer science from Carnegie Mellon University.